Ability to work under pressure and fast-pace environment
The role involves greeting customers warmly and acting as the first point of contact for all customer support requests via telephone
Job Summary
The role involves greeting customers warmly and acting as the first point of contact for all customer support requests via telephone.
Responsibilities include logging accurate data in the CRM system, managing appointment bookings across three service centers, and optimizing workshop capacities.
The position requires monitoring daily service levels, assisting with special product campaigns, and arranging airport pickup and delivery services for customers.
Matching Summary
Match Score: 75
The role involves greeting customers warmly and acting as the first point of contact for all customer support requests via telephone.
Skills & Requirements
Must-have
Minimum 2 years in Customer Service industry
2 years in Call Centre support experience
Ability to work under pressure and fast-pace environment