Medical Services & Communications Specialist (1 Year Contract)
PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED
Singapore, Singapore
Not specified; not specified; not specified
Not specified (assumed hybrid or onsite)
Verify client eligibility
Manage appointment booking hotline
Handle customer enquiries
Prudential Assurance Company Singapore is seeking a Medical Services & Communications Specialist for a one-year contract to support operations and customer journeys in its healthcare division. The ideal candidate should possess strong communication skills, a detail-oriented mindset, and experience in customer service or communications
Job Summary
This role supports the Health division's day-to-day operations by ensuring efficient processes and positive customer experiences within Singapore's healthcare ecosystem.
The specialist is responsible for verifying client eligibility, managing appointment bookings, and coordinating with partner clinics to operationalise Connected Care initiatives.
Candidates will prepare website content, support presentation materials, and manage meeting logistics while working closely with internal data teams for accurate reporting.
Matching Summary
Match Score: 75
Prudential Assurance Company Singapore is seeking a Medical Services & Communications Specialist for a one-year contract to support operations and customer journeys in its healthcare division. The ideal candidate should possess strong communication skills, a detail-oriented mindset, and experience in customer service or communications.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Verify client eligibility
Manage appointment booking hotline
Handle customer enquiries
Coordinate healthcare partners
Prepare monthly reports
Nice-to-have
Detail-oriented with strong accuracy
Experience in creative agency
Proficient in Photoshop design skills
Proactive service-oriented approach
Strong problem-solving skills
Key Requirements
Diploma or Degree in Business or Mass Communications
Prior experience in customer service or communications
Proficiency in MS Office (PowerPoint, Word, Excel)