It Technician

Magna Electronics Inc.

Frontline and advanced technical support
Hardware, software, and access issue resolution
Ticketing system and incident management
Magna is seeking an IT Operations Technician to provide frontline and advanced technical support ensuring reliable, secure, and efficient technology operations within a dynamic automotive technology environment

Job Summary

  • Magna is seeking an IT Operations Technician to provide frontline and advanced technical support ensuring reliable, secure, and efficient technology operations within a dynamic automotive technology environment.
  • The role involves resolving hardware, software, and access-related issues while supporting user lifecycle processes including onboarding, offboarding, and access changes.
  • Candidates must be able to perform physical tasks such as lifting, bending, and climbing, and obtain a hi-lo and lift license to support floor-level IT functions in a manufacturing setting.

Matching Summary

Magna is seeking an IT Operations Technician to provide frontline and advanced technical support ensuring reliable, secure, and efficient technology operations within a dynamic automotive technology environment.

Skills & Requirements

Must-have

  • Frontline and advanced technical support
  • Hardware, software, and access issue resolution
  • Ticketing system and incident management
  • User lifecycle process support
  • Workstation installation and configuration
  • Basic network connectivity troubleshooting
  • Endpoint management and patching tools

Nice-to-have

  • Process improvement contribution
  • Knowledge base article creation
  • End-user training and guidance
  • Continuous improvement initiatives
  • Self-directed independent work style
  • Strong verbal and written communication
  • Awareness of safety hazards

Key Requirements

  • Associate's degree preferred
  • 1-3 years of IT support experience
  • Experience in 24x7 manufacturing environments
  • Ability to obtain hi-lo and lift license
  • Working knowledge of Windows operating systems

Work Rights

Not specified

Tailored Resume

Cover Letter