Customer Service Representative Ii

Brasstech

Base: $18.40 - $24.75 usd; bonus/equity: not speci...
Experience in telephone-based customer service
Knowledge of plumbing products
Proficiency in salesforce service cloud
Join Delta Faucet's Brasstech Customer Service Team to support luxury product inquiries

Job Summary

  • Join Delta Faucet's Brasstech Customer Service Team to support luxury product inquiries.
  • Provide high-quality service through phone, email, and chat communication.
  • Collaborate with various departments to resolve customer issues effectively.

Matching Summary

Join Delta Faucet's Brasstech Customer Service Team to support luxury product inquiries.

Salary

Base: $18.40 - $24.75 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Experience in telephone-based customer service
  • Knowledge of plumbing products
  • Proficiency in Salesforce Service Cloud

Nice-to-have

  • Strong desire to learn about products
  • Ability to balance multiple tasks
  • Experience with Genesys Phone system

Key Requirements

  • High School diploma or equivalent
  • Minimum 3 years of customer service experience
  • Expert knowledge of Delta’s product lines

Work Rights

Not specified

Tailored Resume

Cover Letter