Customer Service Specialist / Administrator - Wed-fri
KONE
Administrative support for salespersons
Support for maintenance operations
Customer query resolution
The Customer Service Specialist / Administrator is the voice of KONE, focusing on one or more specific admin domains and providing administrative support for salespersons and supervisors
Job Summary
The Customer Service Specialist / Administrator is the voice of KONE, focusing on one or more specific admin domains and providing administrative support for salespersons and supervisors.
Key responsibilities include supporting Maintenance Operations, Sales Support, Public Tender Preparation, Third Party Inspection and Reporting, as well as directly supporting customers for complex queries.
KONE fosters an innovative and collaborative working culture where employee engagement, sustainability, and ethical business practices are integral.
Matching Summary
The Customer Service Specialist / Administrator is the voice of KONE, focusing on one or more specific admin domains and providing administrative support for salespersons and supervisors.
Skills & Requirements
Must-have
Administrative support for salespersons
Support for Maintenance Operations
Customer query resolution
Intermediate Excel skills desirable
Good communication in English
Nice-to-have
Collaborative working culture
Employee engagement focus
Sustainability integral to culture
Ethical business practices
Key Requirements
Good administrative skills
Experience in inter-office and customer communications