Customer Services Engineer

Collins Aerospace

Crawley, West Sussex, United Kingdom
Hybrid
Server and network solutions
Troubleshooting complex technical challenges
Tcp/ip protocol suite
Collins Aerospace is seeking a Customer Service Engineer for their Crawley, West Sussex location. The role involves providing third-line support for complex technical environments, focusing on server and network solutions, with strong troubleshooting and systems knowledge essential

Job Summary

  • This is a global support role with third-line support responsibilities for the Customer Service Engineering team, playing a key part in the design, build, and ongoing support of customer solutions across a complex technical environment.
  • You will play a vital role in supporting the full production lifecycle, from initial system build and configuration through to rollout, optimisation, and support.
  • At Collins Aerospace, you will be part of a global team working on critical systems that support customers around the world.

Matching Summary

Match Score: 85

Collins Aerospace is seeking a Customer Service Engineer for their Crawley, West Sussex location. The role involves providing third-line support for complex technical environments, focusing on server and network solutions, with strong troubleshooting and systems knowledge essential.

Skills & Requirements

Must-have

  • Server and network solutions
  • Troubleshooting complex technical challenges
  • TCP/IP protocol suite
  • Scripting and automation tools
  • Windows Server and Red Hat Enterprise Linux
  • Database management
  • Security and backup technologies

Nice-to-have

  • Solutions-oriented mindset
  • Passion for delivering resilient systems
  • Knowledge sharing and guidance
  • Structured troubleshooting methodologies

Key Requirements

  • 5+ years of relevant experience
  • Degree in STEM (unless prohibited by local laws)
  • Airport IT systems knowledge
  • Independent technical research and problem-solving

Work Rights

Not specified

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