Sr. Customer Service Representative - Lennar-1 - P100016248

University of Miami

Coral Gables, FL, United States
Handle customer inquiries
Resolve customer issues
Communicate solutions
The Customer Service Representative 3 receives, reviews, and addresses a variety of inquiries, including complaints, requests for information and/or service, etc., and follows up on customer concerns via face-to-face, email, fax, telephone, and/or regular mail

Job Summary

  • The Customer Service Representative 3 receives, reviews, and addresses a variety of inquiries, including complaints, requests for information and/or service, etc., and follows up on customer concerns via face-to-face, email, fax, telephone, and/or regular mail.
  • This position also guides lower-level customer service staff and handles more complex or unusual problems.
  • The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Matching Summary

The Customer Service Representative 3 receives, reviews, and addresses a variety of inquiries, including complaints, requests for information and/or service, etc., and follows up on customer concerns via face-to-face, email, fax, telephone, and/or regular mail.

Skills & Requirements

Must-have

  • handle customer inquiries
  • resolve customer issues
  • communicate solutions
  • record customer interactions

Nice-to-have

  • adapt to changing priorities
  • work collaboratively with others
  • strong written and verbal communication

Key Requirements

  • Minimum 3 years of relevant experience
  • High School Diploma or equivalent/relevant experience

Work Rights

Not specified

Tailored Resume

Cover Letter