Investment Operations Manager

Manulife Financial Inc

Multiple Locations
Hybrid
Simcorp dimension (scd) support
Point-of-escalation for stakeholders
Team leadership and service delivery
Manulife Financial Inc. is seeking an Investment Operations Manager to oversee daily operations and support business users in addressing complex issues. The ideal candidate will have extensive experience in investment operations and strong relationship management skills, along with a commitment to process improvement

Job Summary

  • The Investment Operations Manager will act as a Point-Of-Escalation for SimCorp Dimension (SCD) users, ensuring a stable and high-performing environment.
  • Key responsibilities include leading daily operations, supporting business users with complex issues, and driving proactive and innovative team performance.
  • The role requires strong leadership, communication, and relationship management skills, with a focus on team development and achieving organizational goals.

Matching Summary

Match Score: 85

Manulife Financial Inc. is seeking an Investment Operations Manager to oversee daily operations and support business users in addressing complex issues. The ideal candidate will have extensive experience in investment operations and strong relationship management skills, along with a commitment to process improvement.

Skills & Requirements

Must-have

  • SimCorp Dimension (SCD) support
  • Point-of-Escalation for stakeholders
  • Team leadership and service delivery
  • Root cause analysis and problem solving
  • System capability leverage

Nice-to-have

  • Proactive and innovative performance
  • Strengthen BU partnership and relationship
  • Employee engagement initiatives
  • Process improvement leadership
  • Adaptability and willingness to learn

Key Requirements

  • Minimum 8 years of relevant experience
  • Bachelor's degree in Business, Finance, Accounting, Engineering, or Economics
  • Experience working with business clients and application support teams
  • Previous experience in investment operations in insurance or financial services
  • Ability to work independently and as part of a team
  • Excellent organization and prioritization skills
  • Comfortable influencing without authority
  • Strong communication and customer service skills
  • Experience partnering with diverse, multi-location teams
  • Willingness to work a mid shift (3:00 PM - 12:00 AM)

Work Rights

Not specified

Tailored Resume

Cover Letter