Customer Service Executive - Retail MNC/East/S$3200
CLARIST RESOURCES PTE. LTD.
Singapore, Singapore
S$3,200 pm
Not specified (potentially hybrid or onsite given the retail context)
Handle customer enquiries and complaints
Deliver personalized customer support
Manage online and offline touchpoints
CLARIST RESOURCES PTE. LTD. is seeking a Customer Experience Executive to enhance customer engagement and satisfaction in a fast-paced retail environment. The ideal candidate will possess strong communication skills and a minimum of one year of experience in customer service
Job Summary
The role involves delivering exceptional service and supporting customer engagement across both online and offline channels.
Candidates will be responsible for analyzing customer feedback to provide insights that improve service standards.
The position requires collaborating with internal departments to resolve customer issues effectively while maintaining high service standards.
Matching Summary
Match Score: 75
CLARIST RESOURCES PTE. LTD. is seeking a Customer Experience Executive to enhance customer engagement and satisfaction in a fast-paced retail environment. The ideal candidate will possess strong communication skills and a minimum of one year of experience in customer service.
Salary
S$3200
Skills & Requirements
Must-have
Handle customer enquiries and complaints
Deliver personalized customer support
Manage online and offline touchpoints
Nice-to-have
Strong problem-solving abilities
Thrives in fast-paced environment
Organised and resourceful mindset
Key Requirements
Diploma or Degree in Business or related discipline
Minimum 1 year of experience in customer service roles