Customer Operations & Pre-sales Enablement Manager

Leolabsinc

Remote
Remote
Customer success
Pre-sales engagement
Operational enablement
LeoLabs is seeking a Customer Operations & Pre-Sales Enablement Manager to enhance customer success and growth in the APAC region, focusing on both pre-sales engagement and post-sale operational support. The role requires collaboration with sales and operations teams to provide tailored solutions for government and commercial partners in the space industry

Job Summary

  • LeoLabs is building a living map of activity in space, protecting billions in assets and ensuring safe operations for commercial and government missions.
  • This role blends strategic pre-sales engagement with post-sale operational support, partnering with Sales to shape solutions and leading onboarding and training.
  • The company offers flexible remote/hybrid opportunities, work on complex missions, unlimited paid time off for most roles, competitive salary and equity, and comprehensive health benefits.

Matching Summary

Match Score: 85

LeoLabs is seeking a Customer Operations & Pre-Sales Enablement Manager to enhance customer success and growth in the APAC region, focusing on both pre-sales engagement and post-sale operational support. The role requires collaboration with sales and operations teams to provide tailored solutions for government and commercial partners in the space industry.

Skills & Requirements

Must-have

  • customer success
  • pre-sales engagement
  • operational enablement
  • APAC region support
  • mission requirements translation

Nice-to-have

  • trusted advisor
  • long-term adoption
  • cross-functional collaboration
  • customer lifecycle improvement

Key Requirements

  • 10+ years in military operations, defense, space operations, or complex technical environments
  • Experience in customer-facing roles supporting government or enterprise stakeholders
  • Strong operational planning and execution skills
  • Ability to support both business development and post-sale execution

Work Rights

Not specified

Tailored Resume

Cover Letter