Supervisor Guest Relations - Atrium Health's Carolinas Medical Center Ft

Atrium Health's Carolinas Medical Center

Charlotte, North Carolina, United States
Base: $26.55 - $39.85; bonus/equity: not specified...
Supervise guest relations staff
Monitor department budget and payroll
Lead emergency care and comfort measures
The role involves supervising and coordinating the daily operations of the Guest Services department while acting as a professional role model for patient care

Job Summary

  • The role involves supervising and coordinating the daily operations of the Guest Services department while acting as a professional role model for patient care.
  • Candidates must assist with orientation, scheduling, and training for Guest Relations Representatives and Specialists to ensure high-quality service delivery.
  • Advocate Health offers comprehensive benefits including health insurance, retirement plans, paid time off, and educational assistance programs.

Matching Summary

The role involves supervising and coordinating the daily operations of the Guest Services department while acting as a professional role model for patient care.

Salary

Base: $26.55 - $39.85; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • Supervise guest relations staff
  • Monitor department budget and payroll
  • Lead emergency care and comfort measures
  • Ensure ADA and Title VI compliance
  • Implement Joint Commission standards

Nice-to-have

  • Promote patient and family satisfaction
  • Develop inter-departmental programs
  • Serve as hospital community liaison
  • Foster safe work environment culture

Key Requirements

  • High School diploma or equivalent required
  • Bachelor's degree preferred
  • Minimum one year supervisory experience in healthcare
  • Certified Notary Public required
  • Ability to lift minimum 50-lbs

Work Rights

Not specified

Tailored Resume

Cover Letter