Dfc It Business Systems Analyst

Driveway Finance Corporation

Tigard, OR, USA
$60,000-$85,000 annually py
Hybrid
Implement system changes via code
Create reports and dashboards in power bi
Identify and implement automations
As a member of a cross-functional team, the DFC Business Analysts directly influence our systems, our operations, and, most importantly, the experience of our customers

Job Summary

  • As a member of a cross-functional team, the DFC Business Analysts directly influence our systems, our operations, and, most importantly, the experience of our customers.
  • Identify and implement automations for ticketing and onboarding processes using scripting and automation tools (e. g., JavaScript, Python, SQL, Excel, Power BI).
  • We Offer Best-in-Class Industry Benefits: Competitive pay Medical, Dental, and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs

Matching Summary

As a member of a cross-functional team, the DFC Business Analysts directly influence our systems, our operations, and, most importantly, the experience of our customers.

Salary

$60,000-$85,000 annually

Skills & Requirements

Must-have

  • Implement system changes via code
  • Create reports and dashboards in Power BI
  • Identify and implement automations
  • Provide Tier 1 support
  • Document processes and create user guides

Nice-to-have

  • Adaptability and responsiveness
  • Methodical task organization
  • Diligent change control practices
  • Continuous learning and process improvement
  • Customer service orientation with empathy

Key Requirements

  • Bachelor’s degree or equivalent experience
  • Experience with ticketing systems preferred
  • Familiarity with scripting and automation tools
  • Strong customer service and communication skills
  • Ability to learn new tools and processes quickly

Work Rights

Not specified

Tailored Resume

Cover Letter