Hospitality Specialist

cw-partner-karriere.de

New York, NY, US
$23.59 - $27.75; not specified; not specified ph
Guest service and professionalism
Handle incoming calls and requests
Manage reservations and payments
The Hospitality Specialist is responsible for overseeing all operational aspects of the Front Desk, ensuring the highest level of customer service and professionalism for all hotel guests and building residents

Job Summary

  • The Hospitality Specialist is responsible for overseeing all operational aspects of the Front Desk, ensuring the highest level of customer service and professionalism for all hotel guests and building residents.
  • Essential duties include greeting occupants, registering guests, creating reservations, handling calls, coordinating move-ins/outs, managing key logs, assisting with package deliveries, and confirming shift collection totals.
  • Cushman & Wakefield provides eligible employees with a comprehensive benefits package, including health, vision, and dental insurance, retirement savings plans, and paid time away from work.

Matching Summary

The Hospitality Specialist is responsible for overseeing all operational aspects of the Front Desk, ensuring the highest level of customer service and professionalism for all hotel guests and building residents.

Salary

$23.59 - $27.75; Not specified; Not specified

Skills & Requirements

Must-have

  • Guest service and professionalism
  • Handle incoming calls and requests
  • Manage reservations and payments
  • Coordinate move ins and move outs
  • Package delivery logging and notification

Nice-to-have

  • Provide neighborhood information
  • Perform simple bookkeeping
  • Issue room keys and escort instructions

Key Requirements

  • 1+ years of hotel front desk experience
  • High School Diploma or GED
  • Ability to obtain FLSD certification

Work Rights

Not specified

Tailored Resume

Cover Letter