Patient Services Representative Surgical Oncology

Corewell Health

Grand Rapids, Michigan, United States
Hybrid
2 years of relevant experience
Insurance billing and access management
Electronic health records (ehr) proficiency
This role plays a vital part in delivering top-notch healthcare service by managing complex patient registration and scheduling tasks

Job Summary

  • This role plays a vital part in delivering top-notch healthcare service by managing complex patient registration and scheduling tasks.
  • The position requires navigating external patient referral portals, obtaining insurance authorizations, and assisting with retroactive insurance denials.
  • Corewell Health offers a comprehensive benefits package including on-demand pay, retirement options, and discounts on essential services.

Matching Summary

This role plays a vital part in delivering top-notch healthcare service by managing complex patient registration and scheduling tasks.

Skills & Requirements

Must-have

  • 2 years of relevant experience
  • Insurance billing and access management
  • Electronic health records (EHR) proficiency
  • EPIC system scanning and faxing capabilities
  • Complex patient problem solving skills

Nice-to-have

  • Experience with medical record review
  • Ability to train new team members
  • Knowledge of external referral portals
  • Commitment to safety initiatives
  • Collaborative team environment participation

Key Requirements

  • High School Diploma or equivalent
  • 2 years of relevant experience in insurance billing or EHR
  • Compliance with vaccine requirements (MMR, Varicella, Tdap, Influenza)

Work Rights

Not specified

Tailored Resume

Cover Letter