Customer Service Representative

National General Holdings Corp

Base: up to $24,000 mxn monthly before taxes; bonu...
Fully bilingual english spanish communication
High school diploma or ged required
Multitasking across multiple systems daily
The role serves as the primary point of contact for customers and agents to resolve policy questions, billing issues, and claims

Job Summary

  • The role serves as the primary point of contact for customers and agents to resolve policy questions, billing issues, and claims.
  • Employees are responsible for processing policy changes, handling DMV filings, and ensuring accurate premium calculations based on underwriting information.
  • The company offers comprehensive benefits including full paid training, nine days of PTO, weekly food vouchers, and an on-site wellness center.

Matching Summary

The role serves as the primary point of contact for customers and agents to resolve policy questions, billing issues, and claims.

Salary

Base: Up to $24,000 MXN monthly before taxes; Bonus/Equity: Not specified; Benefits: Full paid training, 9 days PTO, weekly food vouchers, life insurance, parking, wellness center

Skills & Requirements

Must-have

  • Fully bilingual English Spanish communication
  • High school diploma or GED required
  • Multitasking across multiple systems daily

Nice-to-have

  • Previous call center experience preferred
  • Insurance industry knowledge preferred
  • Strong problem-solving and empathy skills

Key Requirements

  • High School Diploma or GED
  • Bilingual proficiency in English and Spanish

Work Rights

Not specified

Tailored Resume

Cover Letter