Customer Success Engineer

Veeamsoftware

Warsaw, Poland
On-site
Veeam data platform expertise
Disaster recovery and resilience
Customer onboarding and adoption
Veeam Software is seeking a Customer Success Engineer for their Warsaw office to drive customer outcomes using Veeam's data platform. The ideal candidate will possess strong technical skills, excellent communication abilities, and experience in customer-facing engineering roles focused on data backup and recovery

Job Summary

  • As a Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Veeam Data Platform, leading onboarding, adoption, and optimization.
  • You will conduct assessments, build protection plans, recommend software products and architectures, run recovery simulations, and deliver quarterly resilience reports.
  • Veeam offers a comprehensive benefits package including paid time off, parental leave, fully covered medical and dental plans, life insurance, and opportunities for professional development.

Matching Summary

Match Score: 85

Veeam Software is seeking a Customer Success Engineer for their Warsaw office to drive customer outcomes using Veeam's data platform. The ideal candidate will possess strong technical skills, excellent communication abilities, and experience in customer-facing engineering roles focused on data backup and recovery.

Skills & Requirements

Must-have

  • Veeam Data Platform expertise
  • disaster recovery and resilience
  • customer onboarding and adoption
  • technical account ownership
  • risk identification and mitigation

Nice-to-have

  • collaborative and articulate
  • highly organized
  • proactive problem-solving
  • executive stakeholder engagement

Key Requirements

  • 5+ years customer-facing engineering experience
  • VMCE certification required
  • Advanced English proficiency
  • Hands-on OS, virtualization, storage, scripting, cloud, DR&R expertise

Work Rights

Not specified

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