Full - Time Customer Service Representative (remote Tx)

Oscar Health

Texas, United States
Base: $19.00 ph; bonus/equity: not specified; bene...
Fully remote
High-volume customer-focused setting experience
6+ months of healthcare experience
Compliance with phi standards
Oscar Health is seeking a full-time Customer Service Representative to join their Member and Provider Services team, focusing on delivering excellent service to members and providers in a remote capacity. The ideal candidate should have experience in a high-volume customer service setting, preferably with healthcare exposure, and must reside in Texas

Job Summary

  • Oscar is a health insurance company built around a full stack technology platform focused on serving members.
  • This role handles daily activities including customer interactions and back office tasks following standard operating procedures.
  • Full-time employees are eligible for benefits including medical, dental, vision, paid holidays, and 401(k) participation.

Matching Summary

Match Score: 75

Oscar Health is seeking a full-time Customer Service Representative to join their Member and Provider Services team, focusing on delivering excellent service to members and providers in a remote capacity. The ideal candidate should have experience in a high-volume customer service setting, preferably with healthcare exposure, and must reside in Texas.

Salary

Base: $19.00 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 15 days vacation accrual, 401(k)

Skills & Requirements

Must-have

  • High-volume customer-focused setting experience
  • 6+ Months of healthcare experience
  • Compliance with PHI standards

Nice-to-have

  • Strong quantitative or analytical skills
  • Bilingual in Spanish and English proficiency
  • Advanced Google Suite or Microsoft Office capabilities

Key Requirements

  • 1+ years of high-volume or customer-focused experience
  • 6+ Months of healthcare experience
  • High school diploma or GED

Work Rights

Must reside in Texas

Tailored Resume

Cover Letter