Customer Service Representative

CAE Australia

Dallas, United States
Exceptional customer experience
First point of contact
Front-office operations management
The Customer Service Representative (CSR) is responsible for coordinating across functional teams to ensure an exceptional customer experience within the training center

Job Summary

  • The Customer Service Representative (CSR) is responsible for coordinating across functional teams to ensure an exceptional customer experience within the training center.
  • Provide weekend coverage from 06:00–18:00 on Saturday and Sunday, with some flexibility in arrival and departure times.
  • Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.

Matching Summary

The Customer Service Representative (CSR) is responsible for coordinating across functional teams to ensure an exceptional customer experience within the training center.

Skills & Requirements

Must-have

  • Exceptional customer experience
  • First point of contact
  • Front-office operations management
  • TSA requirements completion
  • Weekend coverage required
  • Professionalism and punctuality

Nice-to-have

  • Spanish language skills
  • Aviation or hospitality experience
  • Bold ideas encouraged
  • Collaboration drives progress

Key Requirements

  • High school diploma or equivalent
  • 1-2 years customer service experience
  • Strong customer service skills
  • Interpersonal communication skills
  • Basic administrative skills
  • Basic organizational skills

Work Rights

Employment eligibility confirmed via E-Verify

Tailored Resume

Cover Letter