Customer Experience Coordinator (part Time) - Falls Church, Va
Veterinaryemergencygroupst
Falls Church, United States
On-site
Greet customers with warmth and urgency
Oversee customer communications
Resolve concerns quickly
The Veterinary Emergency Group (VEG) is seeking a part-time Customer Experience Coordinator in Falls Church, VA, to enhance customer interactions and support the veterinary team. The ideal candidate is passionate about delivering exceptional service and thrives in a fast-paced, dynamic environment
Job Summary
As a Customer Experience Coordinator, your job is to define the customer’s experience through service, focus, and participation—so, you are passionate about perfecting the experience before, during, and after their time at VEG.
VEG is a 2025 and 2026 certified Great Place to Work®.
We offer competitive compensation, comprehensive health and wellness benefits that start on day one, and a BIG focus on learning and growth.
Matching Summary
Match Score: 85
The Veterinary Emergency Group (VEG) is seeking a part-time Customer Experience Coordinator in Falls Church, VA, to enhance customer interactions and support the veterinary team. The ideal candidate is passionate about delivering exceptional service and thrives in a fast-paced, dynamic environment.
Skills & Requirements
Must-have
Greet customers with warmth and urgency
Oversee customer communications
Resolve concerns quickly
Process payments accurately
Work in a fast-paced environment
Nice-to-have
Empathy and people-centric approach
Sense of humility
Strong sense of ownership
Curious by nature
Key Requirements
2+ years of customer service experience
Advanced computer and practice management software knowledge