Customer Banking Specialist - Whitford (18.75hr/week)

CommBank

Whitford, Western Australia, Australia
Customer needs assessment
Transactional needs processing
Financial health checks
Deliver a seamless banking experience for over 10 million personal and small business customers

Job Summary

  • Deliver a seamless banking experience for over 10 million personal and small business customers.
  • Work collaboratively to deliver outstanding outcomes for every customer, referring them to specialists for complex needs.
  • Build personal connections with customers through meaningful conversations and proactive outreach.

Matching Summary

Deliver a seamless banking experience for over 10 million personal and small business customers.

Skills & Requirements

Must-have

  • customer needs assessment
  • transactional needs processing
  • financial health checks
  • loan and credit card applications
  • adhere to bank processes
  • customer feedback capture

Nice-to-have

  • passion for service excellence
  • holistic customer solutions
  • community engagement
  • team wellbeing focus

Key Requirements

  • Part-time availability for predetermined roster
  • Ability to work independently and refer specialists
  • Experience in busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter