Perform pre-call analysis and check status by calling the payer or using IVR or web portal services, while maintaining adequate documentation on client software for a clear audit trail
Job Summary
Perform pre-call analysis and check status by calling the payer or using IVR or web portal services, while maintaining adequate documentation on client software for a clear audit trail.
Analyze accounts receivable data to understand reasons for underpayment, days in A/R, and top denial reasons, using appropriate codes for documentation.
Responsible for meeting daily/weekly productivity and quality reasonable work expectations, including claim processing, submission, and account follow-up on fresh claims, denials, and appeals.
Matching Summary
Perform pre-call analysis and check status by calling the payer or using IVR or web portal services, while maintaining adequate documentation on client software for a clear audit trail.