Coles Supermarkets Australia is seeking a Workers Compensation Claims Specialist to manage a portfolio of claims, ensuring compliance with legislation and company policies. The role focuses on optimizing outcomes for injured employees while promoting return-to-work strategies within a collaborative team environment
Job Summary
Manage a portfolio of workers compensation claims in accordance with state legislation and Coles policies, focusing on optimal outcomes for injured team members and the business.
Engage with injured team members and business stakeholders, coordinate external service providers, and partner with the Safety team to monitor and improve key safety metrics.
Coles offers flexible working options, office perks, discounts, opportunities for learning and development, paid parental leave, and an annual team member share plan.
Matching Summary
Match Score: 85
Coles Supermarkets Australia is seeking a Workers Compensation Claims Specialist to manage a portfolio of claims, ensuring compliance with legislation and company policies. The role focuses on optimizing outcomes for injured employees while promoting return-to-work strategies within a collaborative team environment.
Skills & Requirements
Must-have
Workers Compensation claims management
Manage claims within legislative timelines
Return-to-work strategies
Interpret legislation, policies, and standards
Customer service and negotiation skills
Nice-to-have
Business partner integration
Positive and high-performing culture
Safe work practices and injury prevention
Key Requirements
Basic understanding of Workers Compensation claim management
Experience working within a Return to work team (0-52 weeks)
Proficiency in Microsoft Office suite
Familiarity with Electronic Information Management and Claims Management Information systems
Qualification or certification in a health or business-related field