Support and grow our customer base by ensuring successful adoption and value realization of our Salesforce Managed Application across hundreds of clients
Job Summary
Support and grow our customer base by ensuring successful adoption and value realization of our Salesforce Managed Application across hundreds of clients.
Act as a strategic advisor to customers, helping them align Zenkraft’s Salesforce solutions with their business goals while proactively identifying opportunities to optimize workflows, expand usage, and improve retention.
Serve as a technical liaison between customers and internal teams including Support, Product, Engineering, and Sales.
Matching Summary
Support and grow our customer base by ensuring successful adoption and value realization of our Salesforce Managed Application across hundreds of clients.
Salary
$87,000-$100,000 OTE annually
Skills & Requirements
Must-have
Salesforce solutions
customer onboarding
technical liaison
REST and SOAP APIs
Italian & English fluency
Nice-to-have
JIRA, Confluence, and Slack experience
Apex and SQL knowledge
Salesforce Commerce Cloud experience
Logistics or Supply Chain experience
Key Requirements
2+ years customer-facing experience
Salesforce Administrator certification
Salesforce Administrator, Consultant, or Solution Architect background
Bachelor’s or Master’s degree or relevant work experience