Assistant Front Office Manager

HOTEL GRAND CENTRAL LIMITED

Singapore, Singapore
3 years hotel industry experience
Front office department oversight
Night audit and banking report review
The role involves overseeing day-to-day front office operations including reception, night audit, and concierge services

Job Summary

  • The role involves overseeing day-to-day front office operations including reception, night audit, and concierge services.
  • The incumbent is responsible for managing staff welfare, performance, and training to ensure high customer satisfaction.
  • Key duties include monitoring room sales, managing over-booking situations, and ensuring credit limits are maintained.

Matching Summary

Match Score: 75

The role involves overseeing day-to-day front office operations including reception, night audit, and concierge services.

Skills & Requirements

Must-have

  • 3 years hotel industry experience
  • Front office department oversight
  • Night audit and banking report review
  • Staff performance management
  • Guest service quality assurance

Nice-to-have

  • Leadership in fast-paced environment
  • Strong interpersonal communication skills
  • Proactive problem-solving abilities
  • Data analysis for hotel positioning

Key Requirements

  • At least 3 years in similar position
  • Hotel industry experience required
  • Good leadership skills
  • Excellent customer service skills

Work Rights

Not specified

Tailored Resume

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