Tarzanapetclinic is seeking a personable Client Service Representative (CSR) who will serve as the primary contact for clients, ensuring positive interactions both over the phone and in person. The role includes a variety of responsibilities such as managing appointments, maintaining client records, and providing exceptional customer service in a veterinary setting
Job Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.
Operates multiple-line telephone system, answers incoming calls, places callers on hold, transfers calls, and pages staff members appropriately.
At AmeriVet, we’re committed to your growth, development, well-being, and success.
Matching Summary
Match Score: 85
Tarzanapetclinic is seeking a personable Client Service Representative (CSR) who will serve as the primary contact for clients, ensuring positive interactions both over the phone and in person. The role includes a variety of responsibilities such as managing appointments, maintaining client records, and providing exceptional customer service in a veterinary setting.
Skills & Requirements
Must-have
professional phone etiquette
prioritize and complete tasks
problem solve and adapt
computer efficiency
detail-oriented
Nice-to-have
compassionate and well-mannered
calm in emergency situations
create a welcoming environment
Key Requirements
HS Diploma or educational equivalent
Available to work weekends and holiday rotations
Experience with Veterinary Electronic Medical Records
One year of customer service representative experience
Knowledge of veterinary medical terminology and procedures