On-site with potential for hybrid schedule (flexibility on fridays and saturdays based on performance).
2+ years technical support experience
High school diploma or ged required
Full time attendance during 3-week training
Lucid Motors is seeking a full-time Customer Care Specialist to assist customers with technical issues related to their luxury electric vehicles. The ideal candidate will have a customer-first mindset, experience in technical support, and the ability to work flexible hours, including weekends
Job Summary
The role involves assisting customers with technical issues related to Lucid Motors vehicle hardware and software while maintaining a customer-first approach.
Lucid Motors offers competitive benefits including medical, dental, vision, life insurance, disability insurance, vacation, and 401k, along with potential equity programs.
This position requires full-time attendance during a mandatory 3-week training period and availability to support customers 365 days a year including weekends.
Matching Summary
Match Score: 85
Lucid Motors is seeking a full-time Customer Care Specialist to assist customers with technical issues related to their luxury electric vehicles. The ideal candidate will have a customer-first mindset, experience in technical support, and the ability to work flexible hours, including weekends.
Salary
Base: $21 - $25 USD per hour; Bonus/Equity: Eligible for discretionary annual incentive program and equity program; Benefits: Medical, dental, vision, life, disability, vacation, 401k
Skills & Requirements
Must-have
2+ years technical support experience
High school Diploma or GED required
Full time attendance during 3-week training
Availability to work weekends and holidays
Flexibility to work evening shifts
Nice-to-have
Automotive industry experience desired
Electric Vehicle (EV) experience highly desired
Fluent in multiple languages
Positive attitude and empathetic mindset
Eagerness to take on new responsibilities
Key Requirements
2+ years of experience in technical support
High school Diploma or GED
Mandatory full-time attendance during 3-week training
Availability for flexible schedules including evenings and weekends