Customer Service Executive

MILKYWAY INTERNATIONAL TANK TRANSPORTATION PTE. LTD.

D22 Jurong, Jurong Island, Tuas, 7 GUL AVENUE SINGAPORE MILKYWAY INTERNATIONAL TANK TRANSPORTATION PTE LTD 629651
Sgd 2,600 - 3,500 / monthly pm
On-site
Microsoft excel
Customer experience
Inventory
Attend to customer's enquiries on job order status, availability and co-ordination of tasks. Execution of customer's orders, processing and summarizing the essential information given into the job order form with required attachments. Use of Trade-net to provide the Value-Added Service of permit declaration for customers. Prepare orders for Planner and follow-up with customers when there are incomplete information or documents. Coordination for booking of chemcare in PSA for DG Isotanks or containers. Collate information for planner if there are any changes for the day itself for delivery. Ensure all delivery orders/ weighing tickets are received once job completed and forward to customers as proof of delivery. Closing of job orders for billing once job is completed. Prepare documents and arrange for dispatch to deliver to shipping lines/ customers. Attending to customer's request for quotes, checking of trucking rates, invoice discrepancies etc. Job Requirements:- Minimum Diploma in Logistics, Supply Chain Management, International Business, or a related field. At least 1 year of working experience in the transport and logistics industry. Strong attention to detail and ability to work under pressure. Excellent organizational and problem-solving skills

Job Summary

  • Attend to customer's enquiries on job order status, availability and co-ordination of tasks
  • Execution of customer's orders, processing and summarizing the essential information given into the job order form with required attachments
  • Use of Trade-net to provide the Value-Added Service of permit declaration for customers

Matching Summary

Match Score: 75

Attend to customer's enquiries on job order status, availability and co-ordination of tasks. Execution of customer's orders, processing and summarizing the essential information given into the job order form with required attachments. Use of Trade-net to provide the Value-Added Service of permit declaration for customers. Prepare orders for Planner and follow-up with customers when there are incomplete information or documents. Coordination for booking of chemcare in PSA for DG Isotanks or containers. Collate information for planner if there are any changes for the day itself for delivery. Ensure all delivery orders/ weighing tickets are received once job completed and forward to customers as proof of delivery. Closing of job orders for billing once job is completed. Prepare documents and arrange for dispatch to deliver to shipping lines/ customers. Attending to customer's request for quotes, checking of trucking rates, invoice discrepancies etc. Job Requirements:- Minimum Diploma in Logistics, Supply Chain Management, International Business, or a related field. At least 1 year of working experience in the transport and logistics industry. Strong attention to detail and ability to work under pressure. Excellent organizational and problem-solving skills.

Salary

SGD 2,600 - 3,500 / Monthly

Skills & Requirements

Must-have

  • Microsoft Excel
  • Customer Experience
  • Inventory
  • Administration
  • Freight

Nice-to-have

  • Communication Skills
  • Customer Satisfaction
  • Customer Service
  • Shipping
  • Customer Service Experience

Key Requirements

  • Minimum 1 years experience

Work Rights

Tailored Resume

Cover Letter