Willow Analyst

Healthtech Inc

Epic willow certification required
1+ year ehr module experience
Advanced troubleshooting skills
The role involves providing EHR design, build, testing, and advanced troubleshooting services for Nordic's clients

Job Summary

  • The role involves providing EHR design, build, testing, and advanced troubleshooting services for Nordic's clients.
  • Candidates must demonstrate the ability to apply problem-solving skills while managing multiple complex client assignments.
  • The position requires adherence to change control policies and the ability to work on-call rotations including nights and weekends.

Matching Summary

The role involves providing EHR design, build, testing, and advanced troubleshooting services for Nordic's clients.

Skills & Requirements

Must-have

  • Epic Willow certification required
  • 1+ year EHR module experience
  • Advanced troubleshooting skills
  • Ticketing system proficiency
  • Change management process knowledge

Nice-to-have

  • ITIL process knowledge preferred
  • Project management experience
  • Systems implementation background
  • Strong customer service track record
  • Mentorship and delegation skills

Key Requirements

  • Post-secondary education or equivalent experience
  • Certification in Epic Willow with moderate functionality understanding
  • 1+ year of experience implementing, training, or supporting EHR modules

Work Rights

Not specified

Tailored Resume

Cover Letter