This role leads SEEK's APAC customer engagement strategy implementation, bringing data-driven experiences to life across candidates and hirers in 8 markets
Job Summary
This role leads SEEK's APAC customer engagement strategy implementation, bringing data-driven experiences to life across candidates and hirers in 8 markets.
You'll own regional strategy implementation with clear metrics and continuous optimisation, leading a team based across Asia hubs and Melbourne.
SEEK strives to support employee wellbeing by providing an amazing experience at work, leading to being named AFR BOSS Top 10 Best Places to Work in Technology.
Matching Summary
This role leads SEEK's APAC customer engagement strategy implementation, bringing data-driven experiences to life across candidates and hirers in 8 markets.
Skills & Requirements
Must-have
APAC customer engagement strategy
data-driven experiences
multi-market, multi-channel experience
leading high-performing teams
Salesforce Marketing Cloud expertise
designing complex customer journeys
stakeholder management and collaboration
Nice-to-have
thought leadership
continuous optimisation
AI adoption
inclusive culture
employee wellbeing
Key Requirements
Significant experience in CRM, lifecycle or growth marketing
Demonstrated experience leading high-performing teams in matrixed organisations
Deep expertise in Salesforce Marketing Cloud
Proven track record designing complex customer journeys using data and experimentation
Strong analytical skills
Excellent stakeholder management and collaboration skills