Technical Customer Support Senior Analyst - Hih - Evernorth

TheCignaGroup LLC

Hyderabad, Telangana, India
3d onsite
Esignature platforms knowledge
Adobe sign or docusign experience
Strong verbal and written communication

Skills & Requirements

Must-have

  • eSignature platforms knowledge
  • Adobe Sign or DocuSign experience
  • Strong verbal and written communication
  • Troubleshooting product issues
  • Microsoft Excel proficiency

Nice-to-have

  • Growth mindset for continuous learning
  • Ability to manage time wisely
  • Adaptability to ambiguity
  • Self-starter with rapid concept absorption
  • Subject matter expert status

Key Requirements

  • 3-5 years of customer service experience
  • High school diploma or equivalent
  • Hybrid work model in Hyderabad
  • Afternoon shift availability (1:00 PM – 10:00 PM IST)

Work Rights

Not specified

Tailored Resume

Cover Letter