Specialized Customer Success Manager, Talent Ai

WORKDAY AUSTRALIA PTY

Atlanta, Georgia, USA
Base: $95,000 - $142,600 usd (atlanta); base: $90,...
Fully remote
3+ years customer-facing services role
2+ years talent acquisition or hr experience
1+ years ai/ml product experience
Workday Australia Pty is seeking a Specialized Customer Success Manager for Talent AI, a fully remote position aimed at enhancing customer success in AI-powered Talent Acquisition workflows. The ideal candidate will have experience in customer-facing roles within SaaS environments, specifically in Talent Acquisition or Human Resources, and will thrive in a collaborative, dynamic atmosphere

Job Summary

  • This role focuses on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows within a specialized Customer Success team.
  • The position requires collaborating with the Workday account team to influence retention, advocacy, and expansion through strategic overlays of domain expertise.
  • Workday offers a flexible work approach requiring at least half of the time spent in-office or in the field with customers, partners, and prospects.

Matching Summary

Match Score: 85

Workday Australia Pty is seeking a Specialized Customer Success Manager for Talent AI, a fully remote position aimed at enhancing customer success in AI-powered Talent Acquisition workflows. The ideal candidate will have experience in customer-facing roles within SaaS environments, specifically in Talent Acquisition or Human Resources, and will thrive in a collaborative, dynamic atmosphere.

Salary

Base: $95,000 - $142,600 USD (Atlanta); Base: $90,300 - $160,400 USD (Other US locations); Bonus/Equity: Eligible for Workday Bonus Plan or commission; Annual refresh stock grants included

Skills & Requirements

Must-have

  • 3+ years customer-facing services role
  • 2+ years Talent Acquisition or HR experience
  • 1+ years AI/ML product experience
  • Strategic customer engagement management
  • Data-driven adoption and health metrics

Nice-to-have

  • Executive level stakeholder relationship building
  • Experience in evolving incubation environments
  • Ability to translate complex AI concepts
  • Sun-drenched optimism and drive
  • Collaborative team player mindset

Key Requirements

  • Bachelor's degree or equivalent work experience
  • Ability to travel up to 15%
  • 3+ years in complex software/SaaS environment
  • Proven track record with executive stakeholders

Work Rights

Not specified

Tailored Resume

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