Information Technology Support Specialist

FASHION CHOICE PTE. LTD.

Singapore, Singapore
**
Manage workstations laptops mobile devices printers
Troubleshoot network switches wireless access points
Provide executive level it support remotely
** FASHION CHOICE PTE. LTD. is seeking an Information Technology Support Specialist to provide IT support for their Singapore office and remote assistance for employees in the APAC region. The ideal candidate will have a background in IT support, strong troubleshooting skills, and excellent customer service abilities. **

Job Summary

  • The role involves providing daily IT support for the Singapore office including managing various hardware and network devices.
  • Candidates will deliver executive level remote assistance for SHEIN employees across the APAC time zone.
  • The position requires maintaining accurate documentation of IT incidents, assets, and solutions while ensuring system security.

Matching Summary

Match Score: 75

** FASHION CHOICE PTE. LTD. is seeking an Information Technology Support Specialist to provide IT support for their Singapore office and remote assistance for employees in the APAC region. The ideal candidate will have a background in IT support, strong troubleshooting skills, and excellent customer service abilities. **

Skills & Requirements

Must-have

  • Manage workstations laptops mobile devices printers
  • Troubleshoot network switches wireless access points
  • Provide executive level IT support remotely
  • Manage user onboarding offboarding processes
  • Maintain IT security compliance documentation

Nice-to-have

  • Excellent interpersonal customer service skills
  • Detail oriented organized multitasking ability
  • Ability to work independently in fast pace
  • Collaborative team player mindset

Key Requirements

  • Bachelor's degree in Information Technology or related field
  • Minimum 1 year enterprise IT support experience
  • Proficiency with helpdesk ticketing systems
  • Strong knowledge of operating systems and networking fundamentals

Work Rights

Not specified

Tailored Resume

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