Fx Operations Analyst - Markets

Land Securities Group

Mumbai, India
Fxall technical support experience
Fix protocol and unix/linux knowledge
Network configuration and tcp/ip skills
The primary role involves providing urgent technical support to clients for the FXAll platform while ensuring excellent customer experience

Job Summary

  • The primary role involves providing urgent technical support to clients for the FXAll platform while ensuring excellent customer experience.
  • Candidates must possess critical thinking skills to diagnose complex technology issues involving APIs, FIX protocols, and network configurations.
  • LSEG offers a collaborative culture with tailored benefits including healthcare, retirement planning, and paid volunteering days.

Matching Summary

The primary role involves providing urgent technical support to clients for the FXAll platform while ensuring excellent customer experience.

Skills & Requirements

Must-have

  • FXAll technical support experience
  • FIX protocol and UNIX/Linux knowledge
  • Network configuration and TCP/IP skills
  • Client communication in financial services
  • Problem-solving with urgency

Nice-to-have

  • Capital Markets industry experience
  • CRM or Salesforce proficiency
  • CFA, CISI, or CAIA membership
  • Growth mindset and adaptability
  • Collaborative team player attitude

Key Requirements

  • Experience in Technical or Customer Support from Financial Services firm
  • Critical thinking and decision-making skills
  • Capacity to learn complex processes quickly

Work Rights

Not specified

Tailored Resume

Cover Letter