As a Voice Customer Care Energic Adviser, you will be the first point of contact for customers who need support and clarity in their banking interactions
Job Summary
As a Voice Customer Care Energic Adviser, you will be the first point of contact for customers who need support and clarity in their banking interactions.
You’ll join our Contact Center team, an energetic and supportive group of people who work closely together and help each other succeed every day.
Flexible working options, with multiple schedules available (8, 6, or 4 hours/day) and the opportunity to work from home in a hybrid setup after completing the onboarding period.
Matching Summary
As a Voice Customer Care Energic Adviser, you will be the first point of contact for customers who need support and clarity in their banking interactions.
Skills & Requirements
Must-have
Voice Customer Care
Inbound customer requests
Provide banking information
Accurate and clear responses
Build customer loyalty
Document interactions accurately
Nice-to-have
Energetic and supportive team
Positive mindset
Openness and collaboration
Curious and thrive on change
Adapt in a changing environment
Key Requirements
University studies completed or in progress
Very good Romanian and English
Good working knowledge of Microsoft Office Suite
Strong communication skills and customer orientation