Service Manager

KLA

Dresden, , Germany
Customer service management in central europe
Field service operations coordination
Service sales team leadership
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, investing heavily in innovation and R&D

Job Summary

  • KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, investing heavily in innovation and R&D.
  • As a Service Manager, you will ensure advanced systems are installed and operating to the highest standards while managing customer satisfaction and a distributed team.
  • The company offers a competitive, family-friendly total rewards package and fosters an inclusive environment with a strong commitment to equal opportunity.

Matching Summary

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, investing heavily in innovation and R&D.

Skills & Requirements

Must-have

  • Customer service management in Central Europe
  • Field service operations coordination
  • Service sales team leadership
  • Technical presentations to senior management
  • Fluent German and English communication
  • Travel up to 50%

Nice-to-have

  • Proactive customer management
  • Strategic planning and budgeting
  • Cross-functional stakeholder collaboration
  • Innovation-driven mindset
  • Multicultural team collaboration

Key Requirements

  • Bachelor’s degree in Engineering or related field
  • Proven regional customer service and people management experience
  • Strong financial, budgeting, and strategic planning skills
  • Valid driving license
  • Fluent German and English
  • Willingness to travel up to 50%

Work Rights

Not specified

Tailored Resume

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