Job Summary

• The AVP, Fraud Strategy and Operations is responsible for developing, implementing, and overseeing the Bank’s 1st line of defense fraud strategy and operational framework.
• This position ensures robust fraud prevention, detection, and response capabilities while maintaining compliance with regulatory requirements and aligning with enterprise risk objectives.
• Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.

Matching Summary

Salary

Base: $129,800.00 CAD - $241,200.00 CAD; Bonus/Equity: Incentive programs and incentive compensation tied to business and individual performance; Benefits: Health, dental, mental health, vision, disability, life insurance, retirement savings plans, paid time off

Skills & Requirements

Key Requirements

• Bachelor’s degree in Business, Finance, Risk Management, or related field
• 10+ years of experience in fraud management, risk, or compliance
• Certified Fraud Examiner (CFE) preferred
• Proven track record in strategic planning and operational leadership
• Strong knowledge of fraud detection systems, regulatory frameworks, and operational risk
• Advanced analytical and problem-solving skills
• Excellent communication and stakeholder management abilities
• Strong strategic thinking and execution skills
• Demonstrated risk management and compliance expertise
• Proven leadership and team development capability
• Advanced data driven decision making skills
• Excellent collaboration and influence abilities

Work Rights