Receptionist, Gateway Team-based Care Teaching Clinic (gtbctc)

UBC

Vancouver, BC, Canada
Base: $4,208.00 - $4,316.00 cad monthly; bonus/equ...
High school graduation plus one year related training
Two years of related experience or equivalent combination
Electronic health record system proficiency
The receptionist serves as the first point of contact for patients and caregivers, creating a warm, welcoming, and safe environment within an interdisciplinary team

Job Summary

  • The receptionist serves as the first point of contact for patients and caregivers, creating a warm, welcoming, and safe environment within an interdisciplinary team.
  • This role involves managing appointments, maintaining accurate electronic health records, and ensuring strict confidentiality while supporting a clinic aiming to serve approximately 4,500 patients.
  • The position requires strong interpersonal skills to resolve conflicts, handle billing inquiries, and coordinate with diverse partners including students, faculty, and community organizations.

Matching Summary

The receptionist serves as the first point of contact for patients and caregivers, creating a warm, welcoming, and safe environment within an interdisciplinary team.

Salary

Base: $4,208.00 - $4,316.00 CAD Monthly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • High school graduation plus one year related training
  • Two years of related experience or equivalent combination
  • Electronic health record system proficiency
  • Patient data entry and verification skills
  • Conflict resolution and de-escalation strategies

Nice-to-have

  • Medical or Dental Office Assistant certification
  • Experience with team-based care concepts
  • Commitment to cultural humility and lifelong learning
  • Knowledge of medical terminology and procedures
  • Experience mentoring new team members

Key Requirements

  • High school diploma required
  • One year related training plus two years experience
  • Willingness to respect diverse perspectives
  • Ability to work independently under minimal supervision

Work Rights

Not specified

Tailored Resume

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