Agent/agentka Do Obsługi Klienta Z Niymieckim

Capita

Opole, Poland
Base: 7,800-8,000 pln gross; bonus/equity: up to 5...
German language proficiency c1
Customer communication via phone
Responding to product inquiries
You will communicate with clients via phone and email, listen to their issues, and attempt to resolve them

Job Summary

  • You will communicate with clients via phone and email, listen to their issues, and attempt to resolve them.
  • The role requires responding to questions about products, bills, and other matters, as well as updating the system.
  • Capita offers a competitive salary of 7800-8000 PLN Gross plus performance bonuses, comprehensive training, and benefits like private healthcare and group insurance.

Matching Summary

You will communicate with clients via phone and email, listen to their issues, and attempt to resolve them.

Salary

Base: 7800-8000 PLN Gross; Bonus/Equity: up to 5000 PLN per month; Benefits: LuxMed, Generali, Multisport/MultiKafeteria

Skills & Requirements

Must-have

  • German language proficiency C1
  • Customer communication via phone
  • Responding to product inquiries
  • MS Office proficiency

Nice-to-have

  • Customer-centric approach
  • Willingness to help others
  • Team collaboration skills
  • Positive work environment

Key Requirements

  • German language proficiency C1 or higher
  • Willingness to work shifts
  • Hybrid work model after training

Work Rights

Not specified

Tailored Resume

Cover Letter