The Senior Support Specialist provides experienced, in-depth, specialized support and advice to assist Hitachi Vantara’s customers address their solutions challenges
Job Summary
The Senior Support Specialist provides experienced, in-depth, specialized support and advice to assist Hitachi Vantara’s customers address their solutions challenges.
The role involves acting as a central point of contact for handling internal escalations and liaising with third-party vendors.
Hitachi is committed to building an inclusive culture based on mutual respect and merit-based systems.
Matching Summary
The Senior Support Specialist provides experienced, in-depth, specialized support and advice to assist Hitachi Vantara’s customers address their solutions challenges.
Skills & Requirements
Must-have
in-depth specialized support
effective communication skills
experience with corporate solutions
Nice-to-have
passion for innovation
ability to work in diverse teams
commitment to inclusive culture
Key Requirements
experience with Hitachi Vantara products
ability to assist development of Technical Support Specialists
comfortable with internal and external communications