Customer Quality Engineer

ZF Friedrichshafen AG

Shanghai, SH, China
On-site
Resolve quality problems
Customer support
Technical analysis and reports
Interface mainly with assigned customers, suppliers, and various company departments to resolve quality problems and support strategic quality improvement activities

Job Summary

  • Interface mainly with assigned customers, suppliers, and various company departments to resolve quality problems and support strategic quality improvement activities.
  • Prepare technical analysis and reports describing quality data and engineering findings to support management decisions; makes recommendations for improving quality.
  • At ZF, you accelerate your career by working together across borders and cultures.

Matching Summary

Interface mainly with assigned customers, suppliers, and various company departments to resolve quality problems and support strategic quality improvement activities.

Skills & Requirements

Must-have

  • resolve quality problems
  • customer support
  • technical analysis and reports
  • quality investigations
  • customer complaints
  • quality improvement plans
  • engineering analysis
  • quality standards
  • quality performance reports
  • root cause analysis
  • process statistical analysis

Nice-to-have

  • highly motivated
  • driven to achieve
  • handling adversarial situations
  • cross-functional environment

Key Requirements

  • Bachelor's degree in Engineering
  • minimum 5+ years experience
  • Six Sigma Black Belt (SSBB) and/or Certified Quality Engineer (CQE) certification preferred
  • Project management expertise
  • automotive product development design
  • electronic hardware development and test
  • manufacturing plants and processes
  • Ability to diagnose and root-cause technical and manufacturing issues

Work Rights

Not specified

Tailored Resume

Cover Letter