Manager, Customer Service Nola (hybrid)

Stryker

Bogota D, Colombia
Hybrid
Team performance management
Order management processes
Customer satisfaction monitoring
The Customer Service Manager leads the Customer Service team and oversees all internal and external service activities

Job Summary

  • The Customer Service Manager leads the Customer Service team and oversees all internal and external service activities.
  • They are responsible for team performance, development, and engagement.
  • The role includes supporting strategy creation, improving customer satisfaction, and streamlining processes.

Matching Summary

The Customer Service Manager leads the Customer Service team and oversees all internal and external service activities.

Skills & Requirements

Must-have

  • Team performance management
  • Order management processes
  • Customer satisfaction monitoring

Nice-to-have

  • Lean Six Sigma knowledge
  • Project management skills
  • Experience in medical devices

Key Requirements

  • Bachelor’s degree in Business or related field
  • Advanced proficiency in English and Spanish
  • Proven experience in customer-facing roles

Work Rights

Not specified

Tailored Resume

Cover Letter