Customer Banking Specialist - 95 William Street (18.75hr/wk)

Hecommunitybank

95 William Street, Sydney, Australia
Build personal connection with customers
Respond to transactional needs
Adhere to bank processes and procedures
You will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with

Job Summary

  • You will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We are looking for a Customer Banking Specialist to join our 95 William St branch on a part time basis!

Matching Summary

You will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.

Skills & Requirements

Must-have

  • Build personal connection with customers
  • Respond to transactional needs
  • Adhere to bank processes and procedures
  • Accurately reconcile transactions
  • Capture customer feedback and drive improvement

Nice-to-have

  • Passion for service excellence
  • Comfortable working independently
  • See the big picture for customers
  • Genuine passion for the customer
  • Participate in community events

Key Requirements

  • Must be available for predetermined roster
  • Ability to ask right questions and find solutions
  • Act with integrity and place customer at centre

Work Rights

Not specified

Tailored Resume

Cover Letter