Professional, Workplace Experience

JLL UK

Tokyo, Japan
Hybrid
Workplace experience and fm operations
Manage small team of employees/vendors
Client facing reception desk
You will lead the end-to-end experience of our client’s workplace that spans over 26 thousand square feet and is home to a workforce of 150 employees

Job Summary

  • You will lead the end-to-end experience of our client’s workplace that spans over 26 thousand square feet and is home to a workforce of 150 employees.
  • The Workplace and Concierge Manager will be based at our client’s main reception desk, working alongside one full-time JLL onsite employee and will lead the delivery of our client’s corporate services scope including Facilities Management, Hospitality and Event Management.
  • We’re an entrepreneurial, inclusive culture. We succeed together - across the desk and around the globe.

Matching Summary

You will lead the end-to-end experience of our client’s workplace that spans over 26 thousand square feet and is home to a workforce of 150 employees.

Skills & Requirements

Must-have

  • Workplace Experience and FM operations
  • Manage small team of employees/vendors
  • Client facing reception desk
  • Develop and maintain strong relationships
  • End-to-end coordination of catering
  • Coordinate onsite events
  • Health and safety regulations adherence

Nice-to-have

  • Exceptional customer service orientation
  • Collaborative, positive, team-oriented attitude
  • Highest level of professionalism, discretion
  • Motivated, responsible self-starter
  • Anticipate service requests

Key Requirements

  • 5+ years of related experience
  • Hospitality operations background preferred
  • Proven experience managing a small team
  • Excellent interpersonal skills
  • Excellent organizational and multi-tasking skills
  • Excellent written and verbal communication skills
  • Familiarity with corporate services specific systems

Work Rights

Not specified

Tailored Resume

Cover Letter