Patient Access Representative

Nationwide Children's Hospital

Main Campus, OH, United States
Excellent customer service skills
Strong administrative skills
Ability to navigate technology systems
The Patient Access Representative is responsible for greeting and registering patients, answering telephone calls, scheduling appointments, and pulling and filing medical charts when indicated

Job Summary

  • The Patient Access Representative is responsible for greeting and registering patients, answering telephone calls, scheduling appointments, and pulling and filing medical charts when indicated.
  • Provides excellent customer service to patients and families by applying best practices and standard operating procedures.
  • Contingent shifts from 5 PM to 5 AM or 7 PM to 7 AM, Thursday through Sunday, or open hours.

Matching Summary

The Patient Access Representative is responsible for greeting and registering patients, answering telephone calls, scheduling appointments, and pulling and filing medical charts when indicated.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Strong administrative skills
  • Ability to navigate technology systems
  • Communicate effectively with departments

Nice-to-have

  • Assist in precepting new employees
  • Identify self-pay patients
  • Multi-task in stressful environment

Key Requirements

  • High School Diploma or equivalent
  • One year of health care experience
  • CPR certification

Work Rights

Not specified

Tailored Resume

Cover Letter