Intercom is seeking a Senior Product Manager for their Web team in Berlin, Germany, to enhance customer experiences through compelling digital storytelling. The ideal candidate should have a background in product management or marketing, with strong skills in collaboration and narrative communication
Job Summary
As a Senior Product Manager on the Web team, you’ll bring Fin and the Intercom Suite’s story to life through world-class web experiences.
Your work will showcase our products, tell our brand story, and communicate our vision for the future of AI customer service.
We are drawn to Berlin by its rare blend of deep technical talent and rich creative culture – all within a vibrant, globally connected city that’s close to our R&D hubs in Dublin and London.
Matching Summary
Match Score: 85
Intercom is seeking a Senior Product Manager for their Web team in Berlin, Germany, to enhance customer experiences through compelling digital storytelling. The ideal candidate should have a background in product management or marketing, with strong skills in collaboration and narrative communication.
Skills & Requirements
Must-have
AI customer service agent
world-class web experiences
narrative and storytelling pages
translate messaging into web experiences
drive progress and urgency
Nice-to-have
strong eye for narrative and copy
passion for marketing and branding
thrive in a fast-moving environment
Key Requirements
product management or product marketing experience
track record of delivering impactful digital storytelling
strong ability to communicate narratives through web
exceptional collaboration and communication skills
strong design eye
attention to detail
ability to thrive in a fast-moving, high-standards environment