Base: up to £29,900 py; bonus/equity: not specifie...
Investigate and resolve customer complaints
Identify and escalate root cause trends
Knowledge of fca regulations
Investigate and resolve customer complaints, delivering fair outcomes in line with regulatory requirements
Job Summary
Investigate and resolve customer complaints, delivering fair outcomes in line with regulatory requirements.
This role offers a great work-life balance, as it is predominantly home-based with monthly visits to our Cheltenham office.
In this role, you will be given fantastic training and development for your career in financial services.
Matching Summary
Investigate and resolve customer complaints, delivering fair outcomes in line with regulatory requirements.
Salary
Base: up to £29,900 per annum; Bonus/Equity: Not specified; Benefits: Company matched pension, life assurance, cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, voluntary benefits