Team Leader

Acquire Asia Pacific Pty

Melbourne, Australia
Team leader experience
Customer service excellence
Call centre environment experience
Acquire BPO is an award-winning business process outsource provider, to some of the world’s largest brands operating contact centers and back-office services

Job Summary

  • Acquire BPO is an award-winning business process outsource provider, to some of the world’s largest brands operating contact centers and back-office services.
  • Undertake daily ongoing training and development of existing team members to up-skill staff and drive improvement projects.
  • Come for a career, stay for the fun! Enjoy a weekly pay run, get recognized through our ‘Value Awards’, and celebrate at our team events.

Matching Summary

Acquire BPO is an award-winning business process outsource provider, to some of the world’s largest brands operating contact centers and back-office services.

Skills & Requirements

Must-have

  • Team Leader experience
  • Customer service excellence
  • Call centre environment experience
  • Professional communication skills
  • Achieve Key Performance Indicators

Nice-to-have

  • Positive attitude and energy
  • Collaborative team player
  • Complaint handling experience
  • Build rapport quickly

Key Requirements

  • Previous Customer Contact Officer experience
  • Team Leader or 2nd in Charge experience
  • Strong computer skills
  • Strong attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter