Job Summary

• The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance.
• The Director, CRM (Customer Relationship Management) Product Operations serves as the operational leader for the US CRM product organization, defining the operating model and standard ways of working that enable consistent, high-quality delivery.
• Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.

Matching Summary

Salary

$185,500.00 - $344,500.00 per year; Bonus/Equity: performance-based cash incentive and annual equity awards eligibility; Benefits: comprehensive benefits package including health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits

Skills & Requirements

Key Requirements

• Bachelor’s degree in Business, Information Systems, Product Management, or related field
• 7+ years of experience in product operations, product management, operations management, or related leadership roles
• Proven success designing and implementing scalable product operating models
• Experience managing product tool stacks and building KPI-driven operational dashboards

Work Rights