Client Responsiveness And Accountability Assistant

International Rescue Committee (IRC)

Kousseri, Cameroon
Collect and analyze beneficiary feedback
Implement feedback mechanisms
Facilitate focus groups and meetings
The Client Responsiveness and Accountability Assistant (CRA) is placed under the supervision of the MEAL Manager and supports the implementation of CRA actions at the field level

Job Summary

  • The Client Responsiveness and Accountability Assistant (CRA) is placed under the supervision of the MEAL Manager and supports the implementation of CRA actions at the field level.
  • The CRA Assistant conducts feedback sessions, focus groups (FGD), and beneficiary surveys.
  • The position is designed to contribute to improving the capacities and strengthening the resources of populations to prevent and mitigate crises, manage change, and strengthen autonomy and resilience.

Matching Summary

The Client Responsiveness and Accountability Assistant (CRA) is placed under the supervision of the MEAL Manager and supports the implementation of CRA actions at the field level.

Skills & Requirements

Must-have

  • collect and analyze beneficiary feedback
  • implement feedback mechanisms
  • facilitate focus groups and meetings
  • prepare client responsiveness reports
  • support community engagement

Nice-to-have

  • solutions-driven change-maker
  • respect for diversity
  • promote gender equality

Key Requirements

  • Minimum 2 years of experience in humanitarian contexts
  • Bachelor's degree in humanitarian assistance, social work, human rights, international law, social sciences or related field
  • Proficiency in French
  • Proficiency in Word, Excel, and PowerPoint

Work Rights

Not specified

Tailored Resume

Cover Letter