Service Now Developer - Csm-3

FRESENIUS MEDICAL CARE

Bangalore, India
Servicenow development and implementation
Servicenow customer service management (csm) module
Servicenow scripting, workflows, ui policies, business rules
This role will be instrumental in designing, developing, and implementing innovative solutions on the ServiceNow platform, with a focus on Customer Service Management (CSM)

Job Summary

  • This role will be instrumental in designing, developing, and implementing innovative solutions on the ServiceNow platform, with a focus on Customer Service Management (CSM).
  • Partner with business leaders, process owners, and IT teams to gather and analyze requirements, ensuring alignment with organizational objectives.
  • Opportunities for continuous learning, professional growth, and ServiceNow certifications.

Matching Summary

This role will be instrumental in designing, developing, and implementing innovative solutions on the ServiceNow platform, with a focus on Customer Service Management (CSM).

Skills & Requirements

Must-have

  • ServiceNow development and implementation
  • ServiceNow Customer Service Management (CSM) module
  • ServiceNow scripting, workflows, UI policies, business rules
  • SCRUM sessions with development teams
  • Health & Safety compliance trends

Nice-to-have

  • Bridge between business teams and IT
  • Continuous learning and professional growth
  • Fast-paced environment management

Key Requirements

  • 4+ years of experience in ServiceNow development
  • Certified ServiceNow Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)
  • Certified Implementation Specialist – ITSM (preferred)
  • ITIL v3 Foundations Certification (plus)

Work Rights

Not specified

Tailored Resume

Cover Letter